June 3 11:00 AM ET | 8:00 AM PT
Invest In Customer Insights To Drive Business Growth
Join us for a webinar featuring Forrester and Celebrus.
A pan-industry custom global study conducted by Forrester Consulting, and commissioned by Teradata and Celebrus, reveals that a strong data and analytics foundation is crucial to delivering excellent customer experiences. According to the study, 85% of decision makers believe digital experiences are the most effective way to reach and engage customers, 66% say their organization is focused on providing real-time, in-the-moment customer experiences, and 65% say creating high-impact customer experiences is a priority for their organization.
This webinar will highlight the study’s findings and provide recommendations about how closing the gap between data and insights can optimize success for a CX transformation. Experts will cover:
Register now for this webinar on June 3rd, 2021, at 11:00 AM ET | 8:00 AM PT
A pan-industry custom global study conducted by Forrester Consulting, and commissioned by Teradata and Celebrus, reveals that a strong data and analytics foundation is crucial to delivering excellent customer experiences. According to the study, 85% of decision makers believe digital experiences are the most effective way to reach and engage customers, 66% say their organization is focused on providing real-time, in-the-moment customer experiences, and 65% say creating high-impact customer experiences is a priority for their organization.
This webinar will highlight the study’s findings and provide recommendations about how closing the gap between data and insights can optimize success for a CX transformation. Experts will cover:
- Prioritizing cross-functional challenges at the technology level
- Investing in advanced customer analytics solutions to drive business growth
- Understanding customer preferences across myriad devices, platforms, and channels
- Maintaining acceptable levels of privacy and keeping up with rapidly changing regulations
- Guest speaker Rusty Warner, Vice President and Principal Analyst, Forrester
- Speaker Bill Bruno, Deputy CEO, D4t4 Solutions Plc (Celebrus CDP)
- Speaker Katrina Conn, Practice Director of Customer Experience & Data Science, Teradata
- Moderator Chris Twogood, SVP of Global Marketing, Teradata
Register now for this webinar on June 3rd, 2021, at 11:00 AM ET | 8:00 AM PT