Tuesday, 28 September 2021 12pm - 12:30pm SGT / 2pm - 2:30pm AEST
Deliver Five-Star Customer Experiences by Leveraging Telco Insights
According to Forrester research, telco ranks third in industries with highest potential for increasing revenue through improvements to CX.
A 1 point increase in CX scores can generate an additional $3.39 revenue per customer.
You'll learn how to:
- Optimise 5G networks to enhance customer experiences
- Deliver real-time service personalisation
- Ensure frictionless omni-channel integration
- Become digital, hyperscalable, and customisable for a single customer
- Connect, integrate, and analyse billions or trillions of records daily for maximum insights
Join the first installment of this three-part Telco webinar series with industry experts in a casual fireside chat - register now!